Information We Collect and How We Use It
We may collect the following types of information:
Information you provide: When you sign up for a Plates account (“End-User account”), we ask you for personal information. We may combine the information you submit under your account with information from other Plates services or third parties to provide a better experience and improve our services' quality.
Cookies: When you access the App, we may send one or more cookies to your computer or mobile device.
Log information: Our servers automatically record certain information when you access our App and/or utilize the Services. These logs may include information such as your request, your interaction with a service, your Internet Protocol address, the date and time of your request, and one or more cookies that may uniquely identify your account.
User communications: When you send emails or other communications to us, we may retain those communications to process your inquiries, respond to your requests, and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address or phone number to communicate with you about our services.
Location data: We may offer location-enabled services. If you use those services, Plates may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can approximate a location (such as a cell ID).
In addition to the above, we may use the information we collect to:
Protect the rights or property of Plates or our users;
Provide, maintain, protect, and improve our services and develop new services;
Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences and social media advertising through social media platforms such as Facebook or Instagram);
Personalize, measure, and improve our advertising;
Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Plates or its third-party partners; and
Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the App, information obtained from third parties, and your search and Hosted Event history) to send you promotional messages, marketing, advertising, and other information that we think may be of interest to you.
We process personal information on our servers in the United States of America and in other countries. In some cases, we process personal information outside your country of residence.
We will process your personal information for the purposes set forth herein given our legitimate interest in undertaking marketing activities to offer you products or services that may interest you. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your End User account. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
Should you choose to opt-out of being contacted by Plates for any reason, you can change your notification settings within your End User account.
We do not knowingly collect information from children under 13 years of age. The App and the Services are not intended for or in any way targeted to children under 13 years of age. End Users must be at least 18 years old. Any access to or use of the Service or the App by anyone under 18 is expressly prohibited. By using or accessing our Service and/or App, you represent and warrant that you are 18 years or older. If any parent, guardian, or other person becomes aware that a child under the age of 13 has submitted any information to Plates or Plates has otherwise posted or obtained any information about a child under the age of 13, please notify us by emailing us at info@Plates.io, and we will take appropriate steps to remove and/or delete the information.
California Privacy Rights
If you wish to make such a request, please e-mail TAS at: firstname.lastname@example.org.
We only share personal information with other companies or individuals outside of Plates in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Plates, its users or the public as required or permitted by law.
We restrict access to personal information to our employees, contractors, and agents who need to know that information to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Your End User Account. We ask for some personal information when you create an account, including your email address and a password, which is used to protect your account from unauthorized access.
Usage Information. When you use the App, we may record information about your usage of the App, such as other End Users that you engage in a Hosted Event with, Invitations you accept, which other End Users you communicate with, and information you display about yourself as well as information you click on in the App. If you are logged in, we may associate that information with your End User account.
Content Uploaded to Site. Any personal information or video content you voluntarily disclose via the App and/or the Services may be collected and used by others.
Use of Personal Information
If you submit personal information to us, we may use that information to operate, maintain, and improve the features and functionality of the App and Plates products and services, and to process any flagging activity or other communication you send to us.
We may use your email address or other personal information to send commercial or marketing messages without your consent. We may also use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Plates changes or customer service purposes).
Publicly Available information
When you create an End User account, some information about your End User account and your account activity will be provided to other End Users. This may include the date you opened your End User account, the date you last logged into your End User account, the content you have created, the number of followers you have or Hosted Events you’ve attended or hosted, the people you are following, and where you are from.
Your End User account name, not your email address, is displayed to other users when you engage in certain activities on the App. Other End Users can contact you by leaving a message or comment on the site.
Any content you submit to us (via the App, the Services, or otherwise) may be redistributed through the internet and other media channels and may be viewed by other End Users or the general public.
You may also add personal information, including your name, gender, profile picture, or other details, that will be visible to other users on your End User profile.
If you have an End User account, you may access, update, correct, or delete your personal profile information, email preferences, and privacy settings at any time by visiting your account profile page, provided that we may retain this information for legally permitted purposes. You may also exercise your rights, subject to applicable laws, to request that we restrict access to your personal data.
You may control the information available to other users at any time by editing your privacy settings.
You may decline to submit personal information through the App, in which case you can still explore the App and the Services, but we may not be able to provide certain services to you.
Users from Outside the United States
By submitting any content or personal information to us, you acknowledge that you are submitting the information to the United States and it is collected and maintained in the United States. For questions concerning the App, the Services, your End User account, or our privacy practices, please get in touch with us at info@Plates.io.